I never actually got around to the point of my post last night. Which was, that phrase, "It's just pixels on a screen," that was Willem's mantra for a while. Sometimes to try and downplay the WTF-ness of it all, and sometimes to express amazement at how much words just MATTER. It's simply boggling how big a deal it can be when someone puts the right words in the right order - or the wrong words in the wrong order, as the case may be - and turn your world right up-side-down.
And it's even more baffling now in the age of internet. It's not handwriting, nothing anyone ever physically touched, no sound... but somehow those little pixels on the screen seem to matter anyway.